Shipping Policy

Thank you for shopping with Rovyn! Please review our shipping policy below for details on order processing and delivery times.

Order Processing
All orders are processed and dispatched within 1–2 business days of purchase. You will receive a confirmation email with tracking information once your order has shipped. Orders are not processed or shipped on weekends or public holidays.

Delivery Times
We ship internationally! Once dispatched, delivery typically takes 7–12 business days, depending on your location and local customs processing.

Please note: delivery estimates are provided by our shipping carriers and are not guaranteed. Factors such as customs delays, local holidays, weather, or high shipping volumes may occasionally affect delivery times.

Shipping Rates
Shipping costs are calculated at checkout based on your location and order. Any applicable rates will be displayed before you complete your purchase.

Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way. Please allow 24–48 hours for tracking information to update after dispatch.

Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.

Delayed or Missing Orders
If your order hasn't arrived within the estimated delivery window, please contact us at [your support email] and we'll be happy to look into it for you.

Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us as soon as possible so we can attempt to update it before dispatch.